Learn how to sign up for your Customer Portal to submit tickets
A customer portal refers to a home behind a login where Renogy X customers can view, open, and reply to their support tickets. Integrating directly with your Renogy X Customer Support Specialists ensures that none of your valuable information gets lost and that everyone is referencing the same data.
Main features
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A secure place to track and manage all of your open and closed support tickets.
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Get information about the status of your service.
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File a new ticket, while moving issues along quickly.
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Get clarity on how your issues are being handled and be reassured that their problems are being addressed.
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By signing in you also get access to Renogy X complete knowledge base articles to provide quick resolutions.
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Solve problems on your own, without needing to reach out
to customer support
Who can sign in?
Currently, only active Renogy X customers can sign in to the Customer Portal.